Archive for November, 2010

30
Nov
10

Initial Response

When unprecedented water damage hits, your initial response is very important as it helps to prevent further damage. Once the flood begins to recede the task of water damage restoration starts right away. Removal of water and restoration of properties like floors, walls, carpets and furniture are really a surmounting monumental.  Professional help is necessary for an effective water damage restoration. Only the professionals have the knowledge, expertise and the tools necessary for a complete water damage restoration.

Damaged materials may get damaged further due to increased vapor pressure and mold contamination. Your water damage restoration contractor should explain to you these secondary damages and the associated risks.

Let us know if you have any questions.

29
Nov
10

Current Cleaning Special

Receive a FREE $25.00 Target Gift Card with any cleaning or restoration service this Holiday Season.

29
Nov
10

Healthy Carpets = Healthy Living

Winter is here, just in case you didn’t already know, and your windows and doors are all shut for the season, right? But have you thought about the quality of your indoor air now since the fresh air from outside is limited? Your carpet can act as a filter or breeding ground for allergens, dust mites, dander both from pets and people, and other molecules in your home. A professional cleaning can greatly improve your indoor air quality by removing all of these irritants. Call us today to inquire about how we can help you and your family.

03
Nov
10

Its Been a While

Well hello everyone again, its been sometime since our last post. Here’s what’s been going on. Matt went off to Basic Military Training for the Air Force and them AIT where he received the Top Grad award and has been in continuing training since he returned. Matt has excelled in the Air Force learning new things everyday and was chosen to represent his base while greeting President Obama and working on Air Force One while the President was in Minnesota.

Nic, has done a tremendous job operating Steam Brothers while Matt was gone, also learning new things daily and having some on the job training in owning a business. Nic is now Lead certified and brings a lot of new knowledge in that part of our industry to our company especially when it comes to water damages.

Both Matt and Nic have had great learning experiences over this past year and have grown into better business men, but are excited to be back together raising the bar in professionalism and customer service in the cleaning and restoration industry.

03
Nov
10

Looking for some feedback

Dear Insurance Agents and Adjusters,

We are always looking to better our service for our customers and would like your feedback/ advice from your perspective. What can we do for you or your customers to make a traumatic experience of a water or fire damage into a positive, less stressful one?

Our goal is to provide the best customer service in the industry and we believe working together we can achieve that every time.




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